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Civility: What Went Wrong?
The problems in our classrooms go a lot deeper than bad manners.

by Steven M. Richardson, Winona State University

The incivility too often seen in today’s classroom suggests we may have lost the connection that makes learning possible.

I have a friend who teaches students with hearing disabilities. We often trade stories about teaching, and we commiserate about the challenges we never quite seem to overcome.

“You know what frustrates me more than anything?” she said one day.

I imagined the difficulties she must face communicating technical concepts in sign language, and I said so.

“No,” she said. “It’s having a student close his eyes while I’m talking.”

My friend’s complaint illustrates a common thread among the many forms of incivility we all experience as faculty.

By closing his eyes, a deaf student has said to my friend: “I choose not to participate in learning with you right now.”

In other classrooms, students read the newspaper, giggle, tell jokes, doodle on desktops, or simply “zone out” during discussions. Some students arrive late, leave early, or skip class altogether.

Mercifully few students actually disturb a class with emotional tirades or aggressive physical behavior, but even the most passive acts of incivility tell teachers that we’ve lost connection.

To build or restore classroom civility, we must reconnect.


Meet Steven M. Richardson
Steven M. Richardson spent 20 years teaching geology in classrooms at Iowa State University. He is now the vice president for academic affairs at Winona State University.
Richardson is an experienced faculty developer and a past board member of the Professional and Organizational Development Network in Higher Education. He was also the editor and a contributor to the book entitled Promoting Civility: A Teaching Challenge (Jossey Bass, 1999).
You can contact Richardson at: 211 Somsen Hall, Winona State University, Winona MN 55987, or E-mail srichardson@winona.msus.edu.


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