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Hot Moments in the Classroom
Strategies for turning difficult encounters into learning opportunities
by Lee Warren, Harvard University

Learning about hot topics is difficult and uncomfortable. But these moments must be confronted and not avoided.

Hot moments occur when people's feelings—often conflictual—rise to a point that threatens teaching and learning. These moments occur during discussions of issues people feel deeply about and can result from classroom dynamics in any field.

For some instructors, hot moments are the very stuff of classroom life. These teachers thrive on such moments, encourage them, and use them for pointed learning. Others abhor hot moments and do everything possible to prevent or stifle them. For them, conflict prevents learning.

Fortunately, all of us can develop strategies to handle the unavoidable difficult moments. These strategies can open doors to topics formerly avoided and classroom dynamics formerly neglected. Most importantly, exploring these tensions can lead to deep learning.

The challenges of dealing with hot moments are to manage ourselves so as to find the teaching opportunities that will help students learn in and from the moment.

Strategies suggested here rest on the assumption that it is the teacher's responsibility both to help students learn from these intense moments and to care for and protect all the participants so that learning does happen.


 


 




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Meet Lee Warren
Lee Warren is Associate Director of the Derek Bok Center for Teaching and Learning at Harvard University. She works with faculty and graduate students as a pedagogical coach. Her special interests have centered on issues of diversity, case teaching, and leadership. Professor Warren has co-produced two videos that help with hot moments: Race in the Classroom and Women in the Classroom. She can be reached at lawarren@fas.harvard.edu.

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