On the Road to Teaching in Cyberspace
No technology can replace humans connecting
around learning, but technology-used well-can enable human
connections
Understanding "going online" as analogous to taking a
trip can help structure our cyberspace efforts. We can take a
short trip into cyberspace--such as using E-mail with our
students. Or we might take a longer trip by, for example, using a
course software system, such as WebCT or CourseInfo.

Planning
Any productive trip starts with a clear purpose. Similarly, the
more we plan ahead for online instruction, the fewer difficulties
we'll face later. Technology is most effective in the context of
explicit learning objectives.
The primary goal for our trip into cyberspace is to promote
student learning. To best prepare, we need to write specific
objectives for each course and post these objectives prominently
in the syllabus. Written learning objectives help all of us and
our students allocate limited resources.
We travel to learn, and the longest-lasting results frequently
come from the relationships developed on a trip. Building
relationships is important in learning, too (Chickering &
Gamson, 1987), to motivate students.
Online relationships can arise from the use of tools like
E-mail, discussion boards, and chat rooms. In the cyber
instruction world, we can rely on traditional textbooks for
information transmission and put our cyber priority on becoming
facilitators of online communication (Palloff & Pratt, 1999).
Today's technology makes it easier to create and maintain learning
relationships beyond the confines of the three-hour class.
No technology, of course, can replace humans connecting around
learning, but technology used well can enable these human
connections.
What's the best route for going online? The answer depends on
the individual. Some faculty like learning computer coding. These
explorers tend to adopt dazzling new cybertools.
Those faculty who prefer more structure and guidance are likely
to favor using software that offers a template for presenting
course activities via the Internet. Such course software provides
a "packaged tour" that gets the job done with a minimum
of disruption and makes it easy to manage class communication
tools such as chat rooms.
Online educators are tour guides for students. They match their
tours to individual needs. In general, the less mature learner may
be more successful with an Internet supplement to a face-to-face
class than with a full online course. But this may change as
students and teachers become technologically more sophisticated.
Taking an entire course via the Internet is most appropriate for
the self-regulated learner. Typically, this is the student who is
capable of setting and keeping personal goals.
Tour guides also understand that one aspect of preparing to
travel is avoiding dangers-by getting vaccinations, for instance.
There are dangers aplenty in cyberspace touring, too. We need to
develop, for instance, an understanding of intellectual property
(Brinson & Radcliff, 1996) and privacy (Eggleton, 1999). And
we need to consider the impact of teaching that is more public
than other methods.
Traveling
When the time comes to pack and venture out, traveling light is
best. We online travelers should target the most needed skills
given our particular objectives.
Our focus may be to accomplish a narrow task-posting a syllabus,
for instance-or a longer term objective like the ability to edit
digital images. In either case, we have to ignore what is not
needed or risk getting side-tracked. Becoming comfortable with a
permanent state of learning is part of living happily online.
What "luggage" do we need to carry in cyberspace? We
need to carry a network of helpers with technology skills. Working
alone typically leads to missed opportunities. By simply listening
to technology users, we can build a vocabulary to formulate better
questions. It also helps to practice our cyber skills in
non-teaching contexts, such as a hobby discussion board or by
E-mailing friends. And remember to use books, magazines, and the
Internet itself.
On the first day in a strange place, we begin cautiously until
we get our bearings. For most of us, when we move online, we start
by trying one tool, such as E-mail, in one course. With each
successive visit, or course, try something new. But we must
remember to prioritize. The "tour group" will become
exhausted if we add and never subtract.
Sometimes, when away from home, people forget their normal
behavior-- the "ugly American," syndrome, for example.
There are online analogies.
Teachers who would fail a student for plagiarizing may not see
electronically copying or forwarding another's intellectual
property, such as a photo, a Web site, or an E-mail message in the
same light.
Scholars who carefully document their print articles might fail
to provide citation information for the online material they are
posting. The hypertext capabilities of the Internet mean that
every page is the potential "front door" for a Website.
Every page ought to provide scholarly citation information to set
a proper example for our students.
Integrating
A trip is a mere interlude unless it enhances our understanding
of the world. If the Internet is only an add-on, the return for
effort will be minimal. How do we expand our understanding by
using the Internet? We begin by collecting information about the
efficacy of our efforts based on feedback from students.
In an earlier NEA Thriving in Academe (October
1998), Devorah Lieberman described three "techno-cat"
methods for gathering information. In order for our skills and
techniques to evolve, we need to continually gather feedback in
such ways. Finding the communication methods that are best for our
course objectives and our students is part of the process of
integration.
Once we're comfortable with E-mail communication, we may want to
move on to trying more novel tools, such as discussion boards and
chat rooms. Web discussion boards, for example, can be used to
present a case study for student reaction over a period of a few
weeks. In general, students need to be trained to use a board,
with explicit directions and gentle guidance. And participation
should have implications for their grade.
Chat rooms are real-time conversations and often are used to
hold office hours. But chat rooms with more than a few people can
become chaotic. Course software allows groups of students to work
together on a project and provide a response online.
Just as we can expect detours when traveling, going online is
not a smooth transition. Change and adaptation are a part of life
online. Whether or not we enjoy the side-trips is up to us.
Eventually, we should consider what our trip costs as well as
what we gained. Is online instruction cost-effective for the
instructor? We need to remember that the Internet is more than
just a teaching method.
If we as teachers are information specialists, then we have to
be skilled at using this information tool. The Internet is our
future, like it or not. |